FREQUENTLY ASKED QUESTIONS (FAQs)

We have a non-compromising attitude towards protection of your data we strictly abide by the global data security benchmarks. Confidentiality is assured by signing NDA’s. We fully abide to GDPR guidelines.

We have a no-deposit policy. Complete payment can be made after successful delivery of service. We accept payments by Paypal/wire transfer.

You can send an email to info@dtplabs.com. Attachments upto 20MB can be sent via email. For larger attachments, please use wetransfer.com

Yes, we sign SLA’s.

Yes, we have most of the software tools on both platforms, Windows and Mac iOS.

Yes, references can be provided on request.

We shall be happy to undertake a free trial on a no-charge basis.

No, we do not sub-contract work. All our work is done in-house by our qualified team.

As of now, we do not provide translation services. We provide DTP and e-learning services only.

We have an internal QC department, which follows stringent quality management procedures which are integrated into each and every step. Our clients can rest assured that their data is checked multiple times for accuracy and completeness.

You can send us an email with a PDF, alongwith the project requirements. We shall get back to you with a quote.

Depending upon the project size, we can turnaround the same day, or next day. We have adequate resources to undertake rush requests.

We cover the full European timezone, and provide for a time overlap for US-based clients (weekends included). This results in unmatched speed-to-market in compliance with your time zone.